Iranheritagetours group Privacy Policy

This Privacy Policy was last updated: June6, 2017 Thank you for visiting Iranheritagetours Internet web site ("Site") located at the URL This Privacy Policy details certain policies implemented throughout Iranheritagetours governing Iranheritagetours`s use of personally identifiable information about users of our Site and users of our services on this Site ("Services").

Privacy Policy Updates

Due to the Internet's rapidly evolving nature, and due to the Tourism rapidly evolving nature, Iranheritagetours may need to update this Privacy Policy from time to time. If so, Iranheritagetours will post its updated Privacy Policy on our Site located at and we may send registered users an email, so you are always aware of what personally identifiable information we may collect and how we may use this information. If any modifications unacceptable to you, you shall cease using this Site and the Services. If you do not cease using this Site and the Services, you will be deemed to have accepted the change. Here, we would like to clearly declare and that Iranheritagetours group is committed to protecting your Personal Information that you share with us. We do our utmost to ensure your personal information is safeguarded and protected.

Information Collection

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site and when you use our Services, we may invite you contact us with questions or comments or request information and complete a registration form or submit trip requests and/or trip plans. Due to the nature of some of these activities, we may collect personally identifiable information such as your name, e-mail address, physical address, telephone numbers, login ID, and other contact information that you voluntarily transmit with your emails or other communications to us.

Information Use

We may use your personally identifiable information for the following purposes:

• Registering you to use our Services;
• Providing you with notices regarding goods or Services that you have purchased or may wish to purchase in the future;
• Contacting you to deliver certain Services or information you have requested;
• Providing you with targeted advertising;
• Ensuring the technical functioning of our network;
• Protecting your account from unauthorized access and verifying your authority to enter the Site;
• Developing new services and improving the content and general administration of the Site and our Services; and
• Improving the quality and design of the Site and Services to create new features, promotions, functionality, and Services by storing, tracking, and analyzing user preferences and trends

In addition, when you send email or other communications to Iranheritagetours group, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. If you opted to receive communications from Iranheritagetours such as promotional e-mails and newsletters when you registered to use the Site and the Services but subsequently wish to cease receiving communications, we encourage you to indicate your preference to unsubscribe or opt out from receiving such communications by updating your account in accordance with the Updating, Correcting and Deleting Personally Identifiable Information section below.

Personal Information and the reason of collecting

As aforesaid Iranheritagetours group collects personal information only to the extent necessary to deliver the services, products, your full name, age, home address, phone number, e-mail address, passport and travel medical information, where required, insurance details, ISIC information, where applicable, nationality, residency, nutrition preferences, trip evaluations, travel & accommodation preferences, comments you provide us, trip destination information, payment information, etc. allow us to provide services to you as requested.

Trip Requests and Trip Plans

The Site is a business-to-consumer(s) travel site that facilitates relationships between travel potential consumers and destination which is Iran. Consumers are those who want to purchase travel services ("Travelers"). A Traveler submits information to the Site about travel services that the Traveler is interested in purchasing (each of our packages or wants a tailored one), then we submit a proposal to such Traveler ("Trip Plan"). In our website there is not an account for you, automatically you cannot create a profile page and upload photos and post travel logs. It means no personal information or content that you may disclose online (in feedback, ratings and comments, etc.) becomes publicly available and cannot be collected and used by others. Instead of all these you could email us what you want (feedback, ratings and comments, etc.) and they are uploaded with no censorship. All these provides and helps your information be kept safe and secure.

Your personal information is shared with suppliers

Iranheritagetours group shares your information with the suppliers (such as guides, hotels that are located outside of your country of residence and governed by differing privacy legislation). Your full name, Date of birth, Passport No., Expiry date of your passport, Your Nationality are shared with guides and hotels. We think it is as you would expect, certain information must be provided to these suppliers in order to facilitate your booking and in order to provide you with service(s) you have requested. These suppliers are located in Iran.

Data Integrity

Iranheritagetours group processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. To the extent necessary for such purposes, we review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our Services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current.


We may use small text files called cookies to improve overall Site experience. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.


We never provide your personally identifiable information and the data generated by cookies and the aggregate information to others. For example, some may provide your personally identifiable information to a Travel Company in order to assist them to submit a Trip Plan in response to your Trip Request. We never do it. We will not sell your personally identifiable information to any company or organization.

Links to Third Party Sites

The Iranheritagetours Site never provides links to other Web sites or resources over because we do not have control ("External Web Sites"). You acknowledge that Iranheritagetours is not providing links to any convenience; then Iranheritagetours group is not responsible for the content of such External Web Sites. We may employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Iranheritagetours may use firewall protection, password protection, internal restrictions on who in Iranheritagetours has access to your personally identifiable information and other security measures to help prevent unauthorized access to your personally identifiable information.

Updating, Correcting and Deleting Personally Identifiable Information

Iranheritagetours group provides you with the possibility to review, correct and update your personally identifiable information that you provide to us by communicating and sending this information on your email or by submitting a request to us by e-mail to: or

If you have any questions regarding this Privacy Policy please contact us at the email addresses set forth above.

My access to my information my contact person

You may look for access, update, and/or correct much of your Personal Information you have sent to us.

Additionally, upon request in writing to the details below, or by calling our 24/7 contact centers at the phone number listed on If you wish to review or verify the personal information you have provided to us, determine to whom your personal information was disclosed, amend or to delete any information, please contact us in writing at the following address, specifying in detail your request (whether to access, amend or delete):

• Telephone no. on the site that you live in or near that
• E-Mail: or

Subject to legal restrictions, you can ask to withdraw your personal information at any time and with reasonable notice. Please note that if you refuse or withdraw your consent for any purpose that is required by us to fulfil our product or service contract with you, we will not be able to provide you, or continue to provide you, with the product or service. Please note that if you will booke one of our packages, you are requested to contact us about that booking directly regarding the access, correction, or disposal of any of your Personal Information which we may hold. Iranheritagetours group will only send you brochures, newsletters or other promotional and/or marketing materials if you have opted in to receive them. You can subscribe to receive such materials on our website, or by contacting our 24/7 sales contact center. Iranheritagetours group retains passenger personal information for as long as is reasonably required, with consideration to the purpose for which it was collected or a related or ancillary purpose, and to our legal and regulatory obligations. Iranheritagetours group deletes or otherwise destroys passenger personal information after a reasonable period of time. On occasion, you may have to provide your personal information to us again where it has been so deleted.


If you have any complaints about Iranheritagetours services, or any use, disclosure, or dealing with your Personal Information, if you believe that Iranheritagetours group is in violation of or if you have any questions about Iranheritagetours group compliance with applicable privacy legislation in relation to your Personal Information, please send a written letter or an e-mail to Iranheritagetours group at or at the postal address of our colleague in your country. You may also contact Iranheritagetours Manager of Customer Service team at with the subject "Privacy Complaint". Iranheritagetours group takes all complaints regarding your privacy and Personal Information very seriously. Upon receipt, the Privacy Officer will review your complaint within 20 business days and will provide a written response to the return address indicated in the complaint. If such response is not satisfactory to you, we invite you to reply to the Privacy Officer, who will make every endeavor to resolve your concerns. In the event you provide us with an Opt out Notice you information will be segregated and not disclosed or used in any manner about which you have objected. However, the personal information we collected may be retained by us if necessary for us to comply with any law or legal directive.